Family Information



During Coronavirus (Covid - 19)


How to get in touch with the Council of the Isles of Scilly Children and Family Services and where to find useful information.

We want to let you know that we are here to support you in these challenging times, we are however working differently.  If you need support, have a question or want information please get in touch with one of the team.


Please download our handy guide here

How to contact us:

We are all working from home, please do not visit our offices unless asked to.  We regularly check our emails including:

Family Health Team

Health Visitor

The Health Visitor is available by Tel:  07483 351147 

School Nurse

The School Nurse is available by Tel:  07827 284105 10am 3pm Monday to Friday

Easy Read Government Lockdown Rules

Can be downloaded here

Easy Read Managing Anxiety at Home 

Can be downloaded here


Managing Anxiety

Advice on how to manage anxiety related to Covid-19 from the Senior Mental Health Nurse for the Isles of Scilly can be found here

Department for Education SEN letter

Letter from the Department For Education (DfE) regarding children and young people with Special Educational Needs and Disabilities and the Coronavirus can be found here



6th April

Domestic Abuse - Support or those living with domestic abuse during the Covid-19 outbreak 

We know that COVID 19, also known as the Corona Virus, will have serious impacts on the lives of those living with domestic abuse. For some people, home is not always a safe place.

Please download information on support that is available to you here



4th April


SENDIASS a change but the same


SENDIASS is the Special Educational Needs and/or Disability Information and Advice Support Service. You can see why the initials are used for the name!


Independent information and advice for young people and their families has to be arranged by every local authority in the country. SENDIASS is an important service that provides clear accurate information and advice in a range of ways, including on its website, over the phone and in person. It is free at the point of use. The support relates to the SEND Code of Practice 2015, in line with the national standards for SEND Information, Advice and Support Services. 


For a number of years Disability Cornwall has been the host organisation for SENDIASS. Following a retendering process from 1st April 2020 SENDIASS will be provided by the CSW Group.

  • The same experienced, well trained staff will be delivering the service.

  • The website and telephone number will stay the same  01736 751921,

  • Young people and families currently involved with the service can transfer their records, by giving their consent to ensure a seamless service.


If you need any further information about the changes at present, then please contact the SENDIASS service  through the normal channels above.


Outlook South West

Changes now mean that this is now a part of Cornwall Partnership NHS Foundation Trust (CFT), services remain the same.

Further information can be found on their website

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Children and Family Services

Council of the Isles of Scilly

Carn Gwaval Wellbeing Centre

St Mary's

Isles of Scilly

TR21 0NA

Telephone: 01720 424490