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Money Help and Information Services

Money Help and Information Services

People Hub: A Telephone Hotline as an emergency response to Covid-19

The hotline is for individuals: 

  • Currently employed but worried about what their employer is telling them, or they’re about to be furloughed or made redundant

  • Looking to retrain or develop new skills

  • Self-employed and need guidance

  • Unemployed and wondering what options are still open to them

People Hub Hotline: 0333 0150 699 Mon-Fri 10am - 5pm with an out-of-hours messaging service.

C-app is a website dedicated to helping you with the Personal Independence Payment (PIP) and Employment and Support Allowance (ESA) application process.



They offer a free step-by-step guide to the Disability Living Allowance application form. Click Cerebra Disability Living Allowance Guide to find out more.



They offer a free step-by-step guide to the Disability Living Allowance application form. Click Cerebra Disability Living Allowance Guide to find out more.

Citizen Advice Bureau

A national organisation that offers advice and helps you find a way forward, whatever the problem.


Citizen Advice come to the Isles of Scilly once a month and you can find out more about the sessions and how to book an appointment at


You can also visit the Citizens Advice Cornwall website:

Further information visit:  support/citizens-advice

Charity Choice

Charity Choice is a UK charity directory allowing you to search for charities in your area or by sector.

Contact a Family

Contact a Family is a charity for families with disabled children and they might be able to provide information about grant-giving organisations.

Further information:

Disability Cornwall and the Isles of Scilly

Disability Cornwall can offer Advice on money and welfare entitlement. Find out more at or call their information and advice line on 01736 759 500 or 0752 297 336.

Disability Benefits Centre

Get advice or information about a claim you’ve already made for Disability Living Allowance, Attendance Allowance, or Personal Independence Payment at

Disability Grants – Your Guide to Grants for the Disabled

A website to help you find information on disability grants. Charities, trusts providing funding towards the high cost of disability equipment, holidays, housing, days out etc… Find out more at


Entitledto is a useful website offering independent, accurate and reliable financial information. They have a free benefits calculator to work out what benefits you are entitled to. They have easy to read benefit information sheets and clear instructions on how to make claims.  Entitledto have an A-Z benefit directory.


Find out more at

The Money Carer Foundation

The Money Carer Foundation resolve daily money management issues to make their clients lives better. They provide a trusted appointeeship service to protect vulnerable adults and to manage their everyday finances. They also offer a carers shopping card, a fully managed service that is set up specifically so that carers can access small amounts of money to make everyday purchases or to withdraw cash on behalf of the client.


Find out more at


Turn2UsTurn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help. 


Turn2Us also has is a benefits calculator that you can use free of charge to find what benefits you may be entitled to claim:

Further information on the Turn2Us website:


Debt Advice:

Debt Support Trust

Debt Support Trust offer free debt advice and can help with bailiffs and debt collectors, missed payments, credit cards, loans and overdrafts and other finance problems. They have a debt calculator you can use and also offer a Freephone service

on: 0800 085 0226.

Visit their website for further information:


National Debtline

National Debtline give free independent debt advice and will tell you what options you can choose from to deal with your debts and give you a personal action plan to help you manage your money. They also offer a free telephone service on 0808 808 4000, webchat or by email.

Visit their website for further information:


Payplan offer free debt advice and free debt management plans online via 0800 280 2816


Step Change offers free confidential debt advice and recommendations tailored to you. They also offer a free telephone service on 0800 138 1111.

The Money Advice Service

The Money Advice Service is a free and impartial money and advice service set up by the government. It also has a directory of free debt advice services for online and the telephone.