Money Matters

Information about types of financial support that are available to Special Educational Needs and disabilities, children, young people and their families.

From Government and Local Authority support, along with national and local charities and organisations that can offer financial assistance from money off things, to help with specialised equipment and day to day things like travel and information services that can offer you information and advice. We have compiled links and information below.

Government and Local Authority A-Z 

  • Carer’s Allowance is claimable if you are taking care of someone for at least 35 hours a week. You do not have to be related to, or live with the person you care for.

    Carer’s Allowance can affect other benefits and you may have to pay tax on it. You can find out more at www.gov.uk/carers-allowance

  • Information about funding for childcare can be found in our Early Years section: Early Years Foundation Stage

  • You may be entitled to extra payments for child tax credits under the disabled child element or the severely disabled child element.

    More information can be found on the Gov.uk website: www.gov.uk/child-tax-credit

  • Council of the Isles of Scilly Housing Department can offer assistance with benefit application forms. They can assist with the whole suite of Universal Credit applications, this includes housing rebates, child tax credit, income support, JSA, ESA, working tax credits as well as traditional housing benefit application forms.

    They can be accessed via Microsoft Teams, telephone or face-to-face.

    To request help, you can contact housing via email: housing@scilly.gov.uk

    Tel: 0300 1234 105 or direct dial 01720 424440

    Council of the Isles​ of Scilly website: www.scilly.gov.uk/community-safety/housing

    ​If you are a resident on the Isles of Scilly and are struggling with understanding or paying your utility bills you can contact an Energy Awareness Advisor, by email: housing@scilly.gov.uk or telephone: 0300 1234 105​.

  • The Council of the Isles of Scilly can offer support or signpost to organisations that can support you, please see the information about what is available and how apply by visiting the Council of the Isles of Scilly website: www.scilly.gov.uk/community-safety/hardship-support-and-household-support-funding

  • You may be entitled to money off Council Tax if you are a Carer or have a disability. To find out what Council Tax discounts the Council of the Isles of Scilly offer visit www.scilly.gov.uk/council/council-tax

    ​Council Tax Payment Assistance - Any customers having difficulties with council tax payment should call 0300 1234 105 Option 2 to discuss their account as there are a number of things the council can do to help.

  • Direct Payments are a financial payment made to families from Children’s Social Care. These let you choose and buy the services you need yourself, instead of getting them from the council.

    You can only get direct payments if you’ve been assessed by social services as needing care and support services.

  • Children who are aged 3 and 4 years, in receipt of child Disability Living Allowance (DLA) and are receiving funded early years education and childcare are eligible for the Disability Access Fund (DAF) payment.

    DAF is paid to the child’s early years setting as a fixed annual rate of £828 per eligible child from 1st April 2024.

    The payment is only made once in any 12 month period. If the child is attending more than one setting then the parent will decide which setting receives the payment as this can’t be split between settings and the payment is not re-claimed even if the child leaves.

    The parental agreement form needs to be completed and signed by the parent to give authorisation for the setting to receive the payment.

    Childcare providers make their application for this funding by contacting the Assistant: Data Management, Children & Family Services. Email: FamilyScilly@scilly.gov.uk

    A copy of the child’s most recent Disability Living Allowance confirmation letter needs to be attached to the application.

    Once approved the payment will then be made to the setting.

  • Disabled Facility Grant is a grant that is there to allow you to make changes to your home.

    The Council of the Isles of Scilly, Social Care Services facilitate this grant. For further details, please visit the Council of the Isles of Scilly website: www.scilly.gov.uk/health-social-care/adult-social-care/help-your-home/disabled-facilities-grant

    For more information go to the Gov.uk website: www.gov.uk/disabled-facilities-grants

  • Disability Living Allowance (DLA) for children may help with the extra costs of looking after a child who:

    is under 16

    has difficulties walking or needs much more looking after than a child of the same age who does not have a disability

    You will need to meet eligibility requirements, please visit the Gov.uk website for more information: www.gov.uk/disability-living-allowance-children

    Disability Living Allowance (DLA) for children, Department for Work & Pensions have some short videos

    Disability Living Allowance (DLA) for children - an overview of the benefit

    Disability Living Allowance (DLA) for children – How to make a claim

    Disability Living Allowance (DLA) for children – After you have claimed

  • When a child turns 16 they are able to claim Disability Living Allowance.

    The Department or Work & Pension have produced a short video guide: Disability Living Allowance (DLA) for children – When a child turns 16

  • Disability premiums are extra amounts of money added to your:

    • Income Support

    • income-based Jobseeker’s Allowance (JSA)

    • income-related Employment and Support Allowance (ESA)

    Housing Benefit

    For further information visit the Gov.uk website: www.gov.uk/disability-premiums

  • Contact for advice or information about a claim you’ve already made for Personal Independence Payment, Disability Living Allowance or Attendance Allowance.

    Please see the Gov.uk website for up to date contact details: www.gov.uk/disability-benefits-helpline

  • You can apply for Employment and Support Allowance (ESA) if you have a disability or health condition that affects how much you can work.

    ESA gives you: money to help with living costs if you’re unable to work, support to get back into work if you’re able to, you can apply for ESA if you’re employed, self-employed or unemployed

    Find out more information on the Gov.uk website: ww.gov.uk/employment-support-allowance

  • There is a wide range of disability related financial support available. Please visit the Gov.uk website for up to date information: www.gov.uk/financial-help-disabled

  • For information on help with travel costs and medical travel please go to our transport section: Transport

  • Personal Independence Payment (PIP) can help with extra living costs if you have both:

    • a long-term physical or mental health condition or disability

    • difficulty doing certain everyday tasks or getting around because of your condition

    You can get PIP even if you’re working, have savings or are getting most other benefits.

    For further information please visit the Gov.uk website: www.gov.uk/pip

  • Job Centre Plus, Penzance

    For people living in Scilly please use Job Centre Plus, Penzance. If you are disabled or have a long term health condition there may be support programmes available for example job coaching, employment support and training

    A range of services are offered including: Combined job search and benefits service for people of working age. Personal advisers assist with job search activities and benefits claims. Disability advisers and access to Job point terminals for information on job vacancies.

    Branwell House

    Clarence Street

    Penzance

    United Kingdom

    TR18 2NU

    Tel: 0800 169 0190 (General) or 0800 169 0310 (Existing Benefit Claims) or 0800 055 6688 (New Benefit Claims)

    You can also contact a job centre via the Gov.uk website: www.gov.uk/contact-jobcentre-plus

    Further information

    Work and Health Programme: www.gov.uk/work-health-programme

Charities

Many of the main charities offer information and advice on a range of topics including money, benefits and available grants, for up to date information please contact them directly. You may also find that they can help with the additional costs of equipment, technology, furniture through grants to eligible families. To find out about grants available, try contacting a charity that specialises in your child’s condition, they may offer funding or know of charities that do.

  • The Council appoints trustees to two independent local charities:

    The Isles of Scilly Charitable Trust comprising the Edward McDonald Fund and the Pilots Widows Fund (registered charity number 207551);

    and

    The Richard Addison Charitable Trust (registered charity number 1014632).

    For further details please see the Council of the Isle of Scilly website:

    www.scilly.gov.uk/charitable-trusts

  • Charity Choice is a UK charity directory allowing you to search for charities in your area or by sector.

    Please see website for further details: www.charitychoice.co.uk

  • Supports disabled children and young people to live independent and fulfilling lives and provide specialist mobility equipment not available on the NHS to disabled children and young people up to their 25th birthday, across the UK. For further information visit the My AFK website: www.afkcharity.org

  • Offers funding and delivering equipment and services under four core programs. Please visit the Variety website: variety.org

  • Young wheelchair users charity, helping young people get equipment, training and confidence.

    Please visit the Whizz Kidz website: www.whizz-kidz.org.uk

  • Family fund grants are available to support families raising children with disabilities or serious illness. To find out more information please visit the Family Fund website: www.familyfund.org.uk

Information and Advice

  • Offer a range of information, advice and support. Their DIAL service provides support across a full range of disability related enquiries:

    • Money & Welfare Entitlements

    • Housing & Home Environment

    • Training, Volunteering & Employment

    • Social & Leisure Opportunities

    • Independent Living & Equipment

    • Health & Wellbeing

    For information and advice please visit the Disability Cornwall & Isles of Scilly website: www.disabilitycornwall.org.uk/services/information-and-advice

    Email: advice@disabilitycornwall.org.uk

    Tel: 01736 759500

  • offer free impartial information and advice on a wide range of topics for challenges that you may face.

    This includes:

    • employment law

    • benefits

    • housing

    • debt

    • consumer rights

    • discrimination

    • family and personal

    • Immigration & nationality

    • SEND

    You can get advice from Citizens Advice online and over the phone.

    For information about how to access Citizens Advice on the Isles of Scilly please visit the Council of the Isles of Scilly website for up to date details: www.scilly.gov.uk/learning-leisure/citizens-advice

    Further information

    Citizens Advice Cornwall website: www.citizensadvicecornwall.org.uk

    Citizens Advice: www.citizensadvice.org.uk

  • MoneyHelper joins up money and pensions guidance to make it quicker and easier to find the right help. MoneyHelper brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.

    Please see the Money Helper website for further details: www.moneyhelper.org.uk

  • A registered charity providing free, impartial, expert debt advice.

    Contact

    Tel: 0808 808 4000

    website: www.nationaldebtline.org

  • A debt advice charity that offers free debt help and advice. For further information please visit the Step Change website: www.stepchange.org

  • A national charity providing practical help to people who are struggling financially. Please visit the Turn2Us website for further details: www.turn2us.org.uk