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Family Information

Information, News and updates


How to get in touch with the Council of the Isles of Scilly Children and Family Services and where to find useful information.

We want to let you know that we are here to support you in these challenging times, we are however working differently.  If you need support, have a question or want information please get in touch with one of the team.

How to contact us by email:





The Isles of Scilly Children & Family Services have the Family Scilly website where you can find further information about support services and organisations for you and your family 



                                                         Notice Board

Further information available on our activities page: LocalOfferScilly/activities/SENsationals

The Isles of Scilly Inclusion Charter aims to develop an inclusive culture and improve services for children and young people with special educational needs and disabilities on the islands.

View the Isles of Scilly Children's Inclusion Charter at: Children's Inclusion Charter

This document from the Children's Commissioner is a guide to parents when talking to your child about online sexual harassment.   Download the Guide to talking about online sexual harassment PDF

To keep up-to-date with Children’s Services news and useful information


We have information and resources on all sorts of topics such as sleep, bereavement, support organisations, financial support, safety online, mental wellbeing and more on this website and how to access services. 


If you are looking for information or have a question, please get in touch with us.


Local Offer Newsletters

Local Offer Newsletters can be viewed using the links below.   If you would like a printed version please contact us at:  LocalOfferScilly@scilly.gov.uk  

Please note that they are now hosted on Mail Chimp and you can now subscribe to receive them directly to you email box.

Early Summer 2022:  https://mailchi.mp/a8d0bce52cf3/local-offer-scilly-newsletter-early-summer


Link to previous newsletters: 

Subscribe to Local Offer Scilly Newsletter

Online parenting programmes

There are online parenting workshops, e-learning on a range of topics.  Below are some online parenting sessions specifically for SEND, further online parent training can be found on the Family Scilly website:  www.familyscilly.org.uk/online-course-for-parents

Cornwall Together for Families

Being Passionate About Parenting


Parent Carer Workshops

  • Online workshops for parents and carers of all ages of children.

  • Further information can be found Workshops | Contact

The Isles of Scilly community approach to inclusion, April 2022

The Isles of Scilly community approach to inclusion, 2022 report is available to read by downloading from the link or if you would like a printed version please contact us.

Download Isles of Scilly community approach to inclusion, 2022 report PDF

This report was produced by Genuine Partnerships for the Council of the Isles of Scilly and follows on from the Whole approach to inclusion, 2019.

Download the Whole approach to inclusion, 2019 report PDF

Hunrosa Sleep takeaway cards

NHS Kernow have launched a new service, to help sleep deprived parents and children and young people who are struggling to get a good night’s kip.

NHS Kernow have teamed up with sleep experts Hunrosa, which means ‘to sleep’ in Cornish, to create a series of cards containing advice and behavioural sleep strategies for parents, young people and young adults to ensure everyone gets a good night’s sleep. There’s advice for professionals and schools too.

For further information visit NHS Kernow website:  www.kernowccg.nhs.uk/nhs-support-for-the-sleep-deprived

You can download the cards on the Hunrosa website: www.hunrosa.co.uk/resources

Worried about a child?

Whether you are a member of the public of a professional, if you have concern for a child or young person please contact Children's Social Care.

Children's Social Care

Tel:  01720 424483   Out of hours: 01720 422699

Email:  ChildrensSocialCare@scilly.gov.uk


You can make an anonymous referral to Children's Social Care or if you would prefer contact NSPCC Tel: 0808 800 5000 email: help@nspcc.org.uk

If you have immediate concerns for a child's safety, dial 999 and ask for the Police.

Preparing for Adulthood Timelines 


The timelines were co-produced with input from professionals, organisations and representatives from the Parent Carer Forum and mark milestones along a child's journey from birth to adulthood and living independently.  It shows where professionals and organisation offer support to a child and their families both universal and more specialist intervention if needed.


There are 4 timelines covering the 4 areas of Preparing for Adulthood:

National Strategy for autistic children, young people and adults 2021 to 2026

The government’s national strategy for improving the lives of autistic people and their families and carers in England, and implementation plan for 2021 to 2026. 

Visit the Gov.UK website for further details: National strategy for autistic children, young people and adults: 2021 to 2026 - GOV.UK (www.gov.uk)

Council of the Isles of Scilly

Hardship Fund

If you are struggling financially the Hardship Fund may be able to help you. 


  • Matt Davis - 01720 424 454 / 07810 881 381

  • Rachel Guy - 01720 424 441/ 07925 360405

  • Jen Woodcock - 07719 996895

Council Tax Payment Assistance

Any customers having difficulties with council tax payment should call 0300 1234 105 (option 2) to discuss their account as there are a number of things the council can do to help. If your income has been reduced as a result of the Coronavirus outbreak you may be able to claim additional help through the Isles of Scilly Council Tax Reduction Scheme.

Further information available on Council of the Isles of Scilly website:  www.scilly.gov.uk/council-democracy/council-finances/council-tax

Easy Read Managing Anxiety at Home 

PDF can be downloaded here

A guide for Parents and Carers - how to stay safe online

PDF can be downloaded here

Staying safe online 1
Staying safe online 2