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Feedback

We aim to continually improve the Isles of Scilly SEND services to support families and children and young people with Special Educational Needs and Disabilities. To help Isles of Scilly SEND services work well for you and other families we need your input to steer development.

We value your feedback and want to hear about:

  • Your experiences of SEND services in the Isles of Scilly, including quality of provision and any gaps in provision.

  • How we can improve the SEND Isles of Scilly Local Offer website or any errors or omissions you have found.

  • Any additional information you would like to see included.

  • Any praise or commendation of a SEND service you would like to acknowledge.

 

To get in touch with us direct you can:

  • Click the feedback button on the left hand side of this page.

  • You can email us at LocalOfferScilly@scilly.gov.uk 

  • You can telephone 0300 1234 105 Option 5

  • You can speak to a member from the Council of the Isles of Scilly SEND team at the Carn Gwaval Wellbeing Centre, St Mary's. Mon - Friday 9.00am - 4.00pm.

  • You can join and of our development workshops by emailing LocalOfferScilly@scilly.gov.uk 

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You can also give feedback through:

 

Feedback and comments will be responded in a 'You Said', 'We Did' and Expected Impact approach.  This will be shown in real time on this page and will then be put into a yearly summary.  Comments about service provision and gaps in service will be forwarded to the relevant teams/person.

"You Said, We Did"

January to December 2022

You Said

We Did

Expected/Impact

March 2022

Feedback given on broken link on website for CAMHS

We fixed the broken links and checked our web page

To ensure the Local Offer website is up to date and information is accessible to people

December 2022

An organisation queried that information was up to date

We checked that the information was accurate.

That the Local Offer information is up to date

December 2022

Feedback that top tabs on website do not fully show on screens making it confusing to search

We shortened the tab heading on the website so that they fit most computer screens

To ensure that the Local Offer website accessible to people

What We Are Doing To Improve SEND Services And How To Get Involved
 

SEND Strategy

You can read more about what we are doing to improve SEND Services in the Isles of Scilly in the link below:
Making a Difference Isles of Scilly SEND Strategy 2023-2026 PDF Download
 

Youth Participation

We are looking for young people with SEND to help us establish and join our young person's participation group.  The idea for the group would be to hear the voices and opinions of young people and for them to influence the development of SEND services on the Islands. We also want you to tell us what is important to you as a young person with special educational needs and disabilities. If you would like to be part of this project please contact us at:

Email: LocalOfferScilly@scilly.gov.uk
 

Isles of Scilly Genuine Partnership

In April 2019 we held an all community event planning and designing the SEND strategy and Isles of Scilly Inclusion Charter. We are followed this up in April 2022 with an Isles of Scilly Genuine Partnership event.

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Isles of Scilly Inclusion Charter

In August 2021 we published the Isles of Scilly Inclusion Charter. This has been developed with local parents and children as well as the school, early years providers and social care to produce an Inclusion Charter aimed at developing an inclusive culture and improving services for children and young people with special educational needs and disabilities on the islands.  Read more about the Isles of Scilly Inclusion Charter

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